Shipping Policy

Shipping Policy

Shipping and Handling
Cheslers always offers Free Store Pickup in any of our store locations, as long as local Health Units deem Curbside Pickup safe during Covid-19.
Cheslers offers reliable options from Canada Post for delivery anywhere in Canada and Continental USA.
Flat rate shipping on Canada Post Expedited Service
$7.00 up to 1kg (about 1 pair of shoes)
$12.00 over 1kg (2 or more shoes)
    * Canada Post - Expedited Service
    Packages sent within Canada are estimated to arrive within 3 - 10 business days* from order date (*Rural addresses generally take 10-14 business days).
    * Canada Post - Xpresspost Service
    Packages sent within Canada are estimated to arrive within 2 - 7 business days* from order date (*Rural addresses generally take up to 7 business days).
    * Canada Post - Small Packet USA Air Service
    Packages sent within USA are estimated to arrive within 10 - 14 business days from order date.
      Orders shipping to the USA may take longer, due to US Customs, and cannot be exchanged, refunded or returned.

      When your order leaves our warehouse, you will be notified via a confirmation email with a tracking number for your order.  If there is any question please contact customer service.

      Terms and Conditions

      Terms: approved credit card on site in Canadian dollars.