Shipping Policy

Cheslers always offers Free Store Pickup in any of our store locations.

We offer a program where you can choose up to 4 shoes to try on in a store, and only purchase what works for you.  See details of our "Try On In Store" HERE

We also offer reliable options from Canada Post for delivery anywhere in Canada and Continental USA.

• * Canada Post - Expedited Service - Packages sent within Canada are estimated to arrive within 3 - 10 business days* from order date (*Rural addresses generally take 10-14 business days).
• * Canada Post - Xpresspost Service - Packages sent within Canada are estimated to arrive within 2 - 7 business days* from order date (*Rural addresses generally take up to 7 business days).
• * Canada Post - Small Packet USA Air Service - Packages sent within USA are estimated to arrive within 10 - 14 business days from order date.  Orders shipping to the USA may take longer, due to US Customs, and cannot be exchanged, refunded or returned.
• When your order leaves our warehouse, you will be notified via a confirmation email with a tracking number for your order.
• Terms and Conditions: Terms: approved credit card on site in Canadian dollars.
• This shipping policy is for website sales only.