It depends upon the shipment method you choose from the shopping cart on the site. We offer three options:
- Expedited Canada Post - 3-6 business days
- UPS Expedited 1-3 days
- UPS Standard 3-5 days
3. How do I return an item?
www.cheslershoes.com offers a 60-day satisfaction guarantee. If you are not completely satisfied with your purchase, please return the product by Canada Post Regular Parcel to:
Cheslers Shoes Web Returns
Refunds may be processed at our retail store levels for online purchases.
1135 Lansdowne Street West
Note: All products must be returned unworn, in the original packaging and please include the packing slip with the return.
Due to US Customs, all sales shipped to the USA are final.
If you have any questions, please contact us at email@example.com or 705-745-0324 from 10am until 4pm EST Monday to Friday.
Contact us by email at firstname.lastname@example.org immediately after you have sent your order and we will cancel the order as long as it has not already been processed. Please review the Return Policy.
Contact us by email at email@example.com immediately after you have sent your order and we will attempt to correct the mistake if the order has not already been processed.
Cheslers Shoes will not share your personal information, either contact details or email address with ANY outside sources. We will never sell our customer list to any third parties and will use this information only to let you know about new products, sales and special events on our site and in our stores.
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request.
Only if required to by governmental agencies or other companies assisting us in fraud prevention or investigation.
Credit card information is never stored on Cheslers Shoes site. All transactions are handled by Shopify and payments are processed by a payment gateway.
Cheslers is PCI certified, a standard developed by VISA and Mastercard and other credit card companies and has undergone a rigourous assessment process in order to ensure secure online transactions and protect customers' information.
You can contact us by email at firstname.lastname@example.org and telephone at 705-745-0324.
A confirmation email giving your order information will be sent to you. If you need more information you can send an email to email@example.com and you will be answered within 48 hours.
We accept 3 major credit cards AMEX, Visa, and MasterCard. Terms are: all sales on approved credit cards only at www.cheslershoes.com